Privacy Policy – Vietgifts.com

Last updated: Sep 25, 2025

Viet Gifts operates this website and store, powered by Shopify, to provide you with fresh flowers and gifts delivery services in Vietnam. This Privacy Policy explains how we collect, use, and protect your personal information when you visit, shop, or interact with us.

By using our Services, you agree to the practices described below.

Information We Collect

We may collect the following personal information:

• Recipient details: name, address, phone number (for delivery).

• Account details: your name, email, billing address, phone number.

• Order and transaction history.

• Device and browser information, IP address, and identifiers.

How We Use Your Information

We use your personal information to:

• Process and deliver your orders.

• Confirm your purchase and provide customer support.

• Improve our services and personalize your shopping experience.

• Send promotional offers (you can unsubscribe anytime).

• Detect and prevent fraud or unauthorized transactions.

How We Share Information

We may share personal information with:

• Shopify (our hosting platform) and trusted service providers (IT, payment, customer support).

• Authorities or legal entities if required by law.

• In case of business transactions such as merger, sale, or reorganization.

We do not sell or share personal data with third parties for unrelated marketing purposes.

Security & Payment

• All transactions are encrypted with SSL technology.

• Vietgifts does not store your full credit card information.

• Payment is processed securely via trusted gateway partners.

• Orders may be declined if flagged as high risk, with full refunds issued.

Data Retention

We keep your personal information only as long as necessary to provide services, comply with legal obligations, and resolve disputes.

Your Rights

Depending on local laws, you may have the right to:

• Access, correct, or delete your personal information.

• Opt out of promotional emails while still receiving order updates.

• Request information about how your data is processed by Shopify.

You can exercise these rights by contacting us.

Children’s Privacy

Our services are for adults (18+) only. We do not knowingly collect data from children.

External Links

We are not responsible for information on websites linked outside Vietgifts.com.

Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted here with the updated date.

Contact Us

If you have questions about this Privacy Policy, please contact us:

📞 Toll-free (US only): +1-800-541-9413
✉️ Email: order@vietgifts.com